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Return Policy Page

Returns Policy

1.    If your product is damaged, defective, incorrect, or incomplete at the time of delivery, please raise a return request on Digital Hatbazar website. Return requests must be raised within 7 days for Digital Hatbazar items, or within 8 days for non-Digital Hatbazar items from the date of delivery.

2.    For electronic appliances & mobile phone-related issues after usage or after the return policy period, please check if the product is covered under seller warranty or brand warranty. For more information on warranty claims, please view our Warranty Policy.

3.    For selected categories, we accept a change of mind. Please refer to the section below on Return Policy per Category for more information.

 Valid Reasons to Return Item

1.    Delivered product is damaged (i.e. physically destroyed or broken) / defective (e.g. unable to switch on)

2.    Delivered product is incorrect (i.e. wrong product/size/color, fake item, or expired)

3.    Delivered product does not match the product description or picture (i.e product not as advertised)

4.    Delivered product does not fit. (i.e. size is unsuitable)

Fashion
Clothing, Apparel, Sunglasses, Shoes & Accessories

Change of mind is applicable for return and refund, If the item received is damaged, defective, incorrect, or incomplete, a refund will be issued based on assessment. Items must be unworn, unwashed, and unaltered with their tags intact. Any items found used will be rejected and give return to the customer.

Bags, Eyewear, Jewellery, Watches, Women's Intimate Apparel & Men's Innerwear.

Change of mind is not applicable for returns and refunds.

If the item received is damaged, defective, incorrect, or incomplete, a refund will be issued based on Digital Hatbazar assessment. Items must be unworn, unwashed, and unaltered with their tags intact. Any items found used will be rejected and returned back to customers.

Items that are non-returnable: All custom-made items, Fine Jewellery (gold, diamonds, gems etc.)

Baby, Toys, and Kids
Clothing, Apparel, Sunglasses, Shoes & Accessories

Change of mind is not applicable for returns and refunds.

If the item received is damaged, defective, incorrect, or incomplete, a refund will be issued based on the Digital Hatbazar assessment.

Toys & Games, Baby Care & Hygiene, Baby Gear, Diapers & Potties, Feeding & Nursing

Change of mind is not applicable for returns and refunds.

If the item received is damaged, defective, incorrect, or incomplete, a refund will be issued based on Digital Hatbazar assessment.

Digital Goods
No return
Books & Stationary

Change of mind is not applicable for returns and refunds.

If the item received is damaged, defective, incorrect, or incomplete, a refund will be issued based on Digital Hatbazar assessment.

DIGITAL HAT BAZAR AN ONLINE SHOPPING PLATFORM WITH GREAT DEALS

"Welcome to Digital Hat Bazar your premier destination for online shopping in Bangladesh. We bring the world of products right to your doorstep, offering a wide array of items that cater to your every need. From the latest electronics and trendy fashion to home essentials and more, we have it all under one virtual roof.

At Digital Hat Bazar, we pride ourselves on providing a seamless and secure shopping experience. With user-friendly navigation, an easy ordering process, and a variety of secure payment options, we make it convenient for you to find and purchase the products you desire.

Our commitment to customer satisfaction extends to offering great deals and discounts regularly. Stay updated with our special promotions and exclusive offers that help you save while you shop. We also understand the importance of trust and quality, which is why we partner with reliable vendors and brands to ensure that every product you purchase is of the highest quality.

What sets us apart is our dedication to providing exceptional customer service. Our support team is here to assist you with any inquiries or concerns, making your online shopping experience as smooth as possible.

Join the growing community of satisfied shoppers on Digital Hat Bazar and experience the convenience of online shopping in Bangladesh. Browse our extensive product catalog, discover amazing deals, and enjoy the convenience of doorstep delivery. Start shopping today and redefine the way you shop in Bangladesh!"